HR Technology
The CFO test: proving your training budget moved a business number
Attendance and smile sheets do not survive a budget review. Here is the measurement chain we use to tie a program to conversion, service quality or throughput.
Most L&D reviews go the same way. The team walks in with a deck: sessions run, headcount covered, average feedback 4.6 out of 5.
Why activity metrics fail
Attendance, completion and satisfaction are real data, but none of them are contested.
- Agree the business metric before design starts.
- Capture three baselines on day zero.